VoIP Services

Wearable devices are important considering the rapid advancement of technology. W earable development provides a great opportunity to both entrepreneurs and various businesses. Considered the fuel of the wearable tech market, wearable applications are gaining popularity quite rapidly.  However, unlike usual mobile applications, wearable apps are expected to show functionalities that are more creative and unique. For example, think of a tracker app that keeps track of the calories burned regularly using a Smartwatch.  Let's see what these apps are.  What are wearable apps?   Before we dig in to understand what wearable apps are, we must understand what wearable technology is. Wearable devices can be worn by the user as an accessory or part of other materials like clothing. These devices connect to the internet either directly or with the help of a Smartphone, and perform various functions altogether.  All the functions are driven by applications tha

Intelligent call center software comes with a wide array of features to benefit companies and call centers that use it. Today, in this article, we are going to talk about one of the innovative features available in it, namely, Soundboard Avatars. As per the industry leaders, this feature is considered as one of the most effective features to clutch the customer or caller in the conversation and increase engagement ratio. This feature is available to agents and they can use it within the window of their intelligent call center software solution. The call centers and companies that use this tool effectively have appreciated the results they have received with its use. There are multiple ways to use this innovative feature of the intelligent call center software and there are multiple utilities of the same which are briefed below so the call centers and companies that use this type of call center solution can gain required benefits from this solution: 1. Give answers to

PC Dialer is a SIP based dialer softphone. It is a software solution that can be installed on a computer or laptop system. Once installed, the solution can be used for rich communication. The PC dialer allows PC to PC calling which is absolutely free. It also allows PC to Phone calling which can be performed at cheaper rates. The PC dialer solution is available as a white label and free solutions. The companies, generally, use a white label PC dialer solution and on the other hand, the independent users and support engineers use a free dialer solution. This SIP softphone is the best alternative to mobile SIP Dialer and traditional telephony solutions for the users that need to attend and make calls through their computer system. Let’s see a use case of support engineers. The independent support engineers usually provide support services to the USA, UK, and other countries. If they are part of a big organization, they generally access call center software to attend and ma

The call center solution is the complete system which is used by the businesses to increase effectiveness of their customer care, lead generation and lead conversion campaigns. Also, the call center solution is used by the call centers to generate revenues by offering the call center services to their customers. In the market, there are many call center solutions, but the most beneficial type of the call center solution is the intelligent call center software . What is intelligent call center solution? The intelligent call center software is a VoIP-based call center solution. It uses smart algorithms and AI-enabled tools to empower call centers and business. Being a VoIP based solution it uses the SIP lines to conduct calls. All different types of communication take place on top of internet protocols. Thus, the average cost per call is way cheaper than the PRI line based call center solution. The intelligent call center solution comes with a wide array of features whic