Utilities of iCallify: Intelligent Call Center Software


iCallify is an Intelligent Call Center Software which is launched by one of the leading IT companies in India, namely, iNextrix Technologies Pvt. Ltd. The company provides a wide range of services and various ready to use products such as, mobile SIP dialer, Live call monitoring system, etc. The company has recently launched a call center solution which is developed using the smart algorithms and cutting edge technologies to benefit customers with the power of smart solutions. This is an addition in the list of ready to use solutions offered by the iNextrix Technologies.

The iCallify: Intelligent Call Center Software is developed in a way that it can be used by any company such as, IT companies, call centers, banks, insurance agencies, BPOs, etc. This call center solution can be used for various operations. In this article, I will share the top 3 types of utilities of the iCallify: Intelligent Call Center Software. Let’s begin:

1. iCallify for lead generation

The call center solutions are generally used to run campaigns which can generate more sales. The iCallify is one of the solutions with the most advanced call center software dialers. This call center solution allows companies to run productive campaigns using different dialers. Also, it provides some amazing call controls which assure the best code of conduct during the sales call. Thus, iCallify is perfect to run lead generation campaigns.

2. iCallify for customer care

The customer support is one of the most important parts of businesses. The companies, according to their business model, provide paid or complimentary support services. The call center solution can help in assuring that the executives / agents deliver better customer support with its diversified advanced call routing rules. Thus, iCallify: Intelligent Call Center Software is a perfect solution to run customer care campaigns.

3. iCallify for telemarketing

The telemarketing campaigns are still in existence and they are still effective if ran properly. The telemarketing campaigns can be of different types such as to generate awareness about the product, for customer relationship management, for collection of EMI, so on and so forth. The iCallify: Intelligent Call Center Software can be used to run various telemarketing campaigns. One can use the appropriate dialer, call routing rule and call center solution feature to increase the efficiency of the campaigns.

The iCallify is a general purpose call center software, which is furnished with the most useful and advanced call center solution features. It can be used to run any kind of campaigns. The company, iNextrix Technologies Pvt. Ltd. offers this call center solution with arrangements of the annual and lifetime licenses with a white label solution. One can start with as low as 5 seats and then scale up to support the growth requirements of his / her company.

The company provides a free demo and answers to all queries related to the iCallify: Intelligent Call Center Software. To know more about this solution, please visit https://inextrix.com/icallify

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